Every day with Narsi feels like family time according to Shernet Duncan. As Human Resources Manager, Shernet knows all about the family culture we like to cultivate in our workplace. But to Shernet, there’s something extra special about the holiday season. “It’s a cold season but a warm feeling,” says Shernet. She explains that [...]
What goes on behind the scenes of hotel restaurants and bars? At our Aloft Hotel near the Raleigh-Durham Airport, Elise Bero has it covered. Elise holds the role of food and beverage outlets manager, from which she’s learned a lot in only a few short months on the job. No stranger to the hospitality [...]
As a people-first industry, the hospitality space is no stranger to receiving customer opinions. Whether it’s in the form of a phone call, front desk visit, or online review, guest feedback is a significant part of hotel operations. Though customer complaints can often present a challenge, we welcome both positive and critical guest feedback [...]
Demetrius White is Operations Manager of our Home2 Suites by Hilton in Salisbury, NC. It may surprise you to learn that just 3 years ago, Demetrius had never worked in a hotel before. In fact, he admits to never even considering a hotel career in his past and never having a hospitality mindset. So, [...]
Meagan Ferguson has been part of our family since 2016. Starting as a Narsi desk agent, Meagan has since grown into her current role in operations management of Homewood Suites by Hilton in Durham-Chapel Hill. No stranger to the hotel industry, Meagan previously worked at Homewood Suites in Gainesville, Florida before relocating to the [...]
Charles Edwards is one of the first smiling faces many guests see when they touch down in Raleigh. As a Narsi Shuttle Driver and professional people-person, he transports visitors between the Raleigh-Durham Airport and our nearby Aloft. Born and raised in Chapel Hill, Charles did not know much about the hospitality industry before joining [...]
After a 28-years working at Raleigh-Durham International Airport (RDU), most people would consider retirement as their next step. Not Curtis Bolden. When he left RDU, he was ready for the next chapter in his post-retirement career. A colleague who worked for Narsi recommended that Curtis apply for one of our job openings. He applied [...]
There’s no question that business travel is back. We’ve all seen the news headlines and data indicating its return. When it comes to specific trends in business travel, spring has seen particularly strong growth. In April 2022 alone, 85% of companies in the U.S. traveled for business, and the volume of meetings and events [...]
Self-described as independent, low maintenance, and versatile, Scott Comer has the personality makeup that enables him to thrive as Narsi’s Area General Manager overseeing Home2 Suites and Homewood Suites in Chapel Hill, North Carolina. Scott’s career in tourism and hospitality began while he was living in Cocoa Beach, Florida. He achieved impressive hospitality career [...]
